Contact Us

You can contact us by messaging us on social media, by emailing us or by phoning us. Our active hours are 08:45 - 17.15 Monday to Thursday and 08:45 - 16.45 on Friday.

 

General Enquiries

Email for general enquiries – info@castlepoint.gov.uk

Phone number for general enquiries – 01268 882200

 

Council Address

Castle Point Borough Council
Kiln Road
Thundersley
Benfleet
Essex
SS7 1TF

Directions to Castle Point Council

 

Department contact details

Department

Telephone

E-Mail

Benefits

01268 882 200

benefits@castlepoint.gov.uk

Benefit Investigation Service

01268 882 250

compliance@castlepoint.gov.uk

Business Rates

01268 882 233/237

businessrates@castlepoint.gov.uk

Concessionary Fares (Essex County Council)

0345 200 0388

buspass.team@essex.gov.uk

Council Tax

01268 882 200

counciltax@castlepoint.gov.uk

Council Tax/Business Rates recovery

01268 882 298

recovery@castlepoint.gov.uk

Electoral Services

01268 882 200

elections@castlepoint.gov.uk

Environmental Health

01268 882 200

environmentalhealth@castlepoint.gov.uk

Halls - Enquiries and bookings

01268 882 200

halls@castlepoint.gov.uk

Housing Services & Homelessness

01268 882 200

Homelessness&HousingAdvice@castlepoint.gov.uk

Human Resources

01268 882 294

humanresources@castlepoint.gov.uk

Licensing

01268 882 480

licensing@castlepoint.gov.uk

Parks and Open Spaces

01268 882 200

streetscene@castlepoint.gov.uk

Planning

01268 882 200

 

Refuse & Recycling

01268 882 200

recycling@castlepoint.gov.uk

Regeneration and Business support

01268 882 345

business@castlepoint.gov.uk

Media and Press Enquiries (live and urgent issues)

01268 882 200

media@castlepoint.gov.uk  
(Freedom of Information requests to info@castlepoint.gov.uk)

 

Sports and Recreation contact details

Thundersley

Canvey Island

Runnymede Leisure Centre
Kiln Road
Thundersley
Essex
SS7 1TF

Phone: 01268 756514
Email: leisure@castlepoint.gov.uk

Leisure website

Waterside Farm Leisure Centre
Somnes Avenue
Canvey Island
Essex
SS8 9RA

Phone: 01268 694342
leisure@castlepoint.gov.uk

Leisure website

Opening times:

Monday to Friday 7:00am - 10:00pm
Saturday 8:00am - 7:30pm
Sunday 8:00am - 9:30pm

Opening times:

Monday to Friday 6:30am - 10:15pm
Saturday 8:00am - 5:45pm
Sunday 8:00am - 9:45pm

 

Emergency out of hours telephone numbers

Emergency out of hours for Council services (excluding housing repairs): 0800 833 162
Council Housing Tenant Emergency general repairs: 01268 919076
Council Housing Tenant Emergency gas repairs: 01702 415891

 

Recycling Centres

Recycling centres are run by Essex County Council. See information on Canvey Recycling Centre here.