Castle Point Borough Council works with Essex Police, the Rochford and Castle Point Community Safety Partnership (CSP), partner organisations, residents, and businesses to prevent, identify, and address antisocial behaviour across the borough.
What is ASB?
Under the Antisocial Behaviour, Crime and Policing Act 2014, ASB is defined as:
- Conduct that has caused, or is likely to cause, harassment, alarm or distress to any person
- Conduct capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential premises
- Conduct capable of causing housing‑related nuisance or annoyance to any person
Who deals with what?
There are three departments of the Council that respond to complaints of ASB and nuisance:
- Community Safety Team – dealing with private and business related complaints
- Housing Management – dealing with Council tenant and leaseholder related complaints
- Environmental Services – dealing with statutory nuisance complaints
What does ASB look like?
ASB can take many forms. Common examples include:
- Misuse of public space: drug‑related activity in public places; anti‑social street drinking; aggressive begging; vehicle‑related nuisance (e.g. dangerous or inconsiderate driving)
- Disruption of community or personal wellbeing: persistent noise that reaches statutory nuisance thresholds; rowdy or disruptive behaviour; hoax or malicious calls; animal‑related problems; misuse of fireworks (especially late at night)
- Acts directed at people: intimidation, harassment or verbal abuse; hate‑related behaviour (e.g. racist, homophobic, transphobic, religion‑based, disability‑based); domestic abuse; exploitation/cuckooing
- Environmental damage: criminal damage, vandalism and graffiti; littering or waste‑related nuisance
You can find more information on the Councils approach to dealing with reports of ASB in the Community Safety Policy and the Council Housing ASB Policy.
Reporting ASB (non‑emergency)
- Private residents & businesses
T: 01268 882200 (ask for Community Safety)
E: csp@castlepoint.gov.uk
- Council housing tenants and leaseholders
T: 01268 882200 (ask for Housing Management)
E: tenancyofficers@castlepoint.gov.uk
- Emergencies and crime
If a crime is in progress or someone is at risk, call 999
For non‑emergency crime reports, call 101