Making a complaint against a member
May bank holiday
Refuse/Recycling collections will be one day late on the week of 6 May due to the bank holiday. Please present your waste before 7am one day later than your usual collection day. Please note: this does not affect country round residents
Making a complaint against a member
Under Section 28 (6) and (7) of the Localism Act 2011 the Council must have in place "arrangements" under which allegations that a member or co-opted member of the council has failed to comply with the council's Code of Conduct can be investigated and decisions made on such allegations.
If you wish to make a complaint against a member or co-opted member you will need to submit your complaint in writing using the Council's Complaint Form.pdf [pdf] 92KB and return it to the Monitoring Officer, Castle Point Borough Council, Kiln Road, Benfleet, Essex, SS7 1TF or email it to: monitoringofficer@castlepoint.gov.uk.
The Monitoring Office will review every complaint received and deal with the complaint in accordance with the Council's Complaints Procedure.pdf [pdf] 5MB.