Restorative Justice and Mediation

Can Mediation Help You?

Mediation can help any individuals to seek agreement with the help of an impartial third party - the Mediator.

The Mediator is there to help you communicate with the other party and will ensure all parties are able to express their own views, helping everyone come to a mutual agreement and settle their differences. Mediation is an entirely confidential process, the parties stay in control, the Mediator will not impose a solution on you.

Mediation can be cheaper, less stressful and quicker than taking formal action and is now considered the first alternative to expensive and lengthy court proceedings.

What types of dispute can mediation help with?

Any Community and Neighbour dispute.

For example:

· Noise nuisance

· Parking

· Damage to property

· Boundaries

· Neighbour disputes

· Harassment

Who can use the service?

Mediation with the Mediation and Advice Service is currently free for residents in the Castle Point area. This is funded by the Community Safety Partnership.

Restorative Justice

In some situations, we may suggest you think about using The Essex Restorative and Mediation Service. This service is free and enables those harmed by anti-social behaviour, conflict or even a criminal offence, to have facilitated communication with the person responsible in a safe way.


It gives victims, communities and families a chance to tell the person responsible how they feel about what has happened, ask for outcomes that will help them move forward and get answers to their questions. It can be effective in showing the responsible person the real impact their actions have on other people.
Both sides must agree for contact to take place. It is a voluntary process to find a positive way forward. You may refer yourself to this organisation, or we can do it for you.