Service specific complaint contacts

Complaints about roads, pavements, street lighting and pot holes

Please use the link below to report problems with roads, pavements, street lighting and pot holes.
www.essexhighways.org/Transport-and-roads.aspx 

Refuse & Recycling

Residents who wish to make a complaint about our Refuse and Recycling Services, can email their complaint to the following
E-Mail recycling@castlepoint.gov.uk 

Street Scene

Residents who wish to make a complaint because we have failed to deal with your original request, or have any questions about Street Scene, can email their complaint to the following E-Mail streetscene@castlepoint.gov.uk