Sundry Debtors (Miscellaneous Income)

Sundry Debts are often referred to as miscellaneous invoices and may be issued for a number of reasons, and in respect of a wide and varying range of services.

If you have received an invoice it may relate to a service you have requested of the Council. The Council is required to make a charge for the service provided and does this currently in the main by the issue of an invoice. Some examples of services that you might request and for which a charge would then be raised are:

Hire of Leisure facilities, e.g Halls or football pitches

Pest control/treatment

Alternatively you may receive an invoice to recover money/benefits you were not entitled to, or as the result of a legislative requirement or contractual agreement. Some examples for which an invoice might be raised are:

Business Refuse collection and bin hire

Overpaid grant awards

Commercial rent payments

Abandoned vehicles

Planning inspection charges

Leases and Licenses

Invoices are payable on receipt, unless stated otherwise.

Recovery action will be taken in respect of unpaid invoices. If you think you may have difficulty paying your invoice please contact us, we may be able to agree a suitable payment plan.

You may feel the invoice you have received is incorrect. A contact number for the department that raised the charge is shown on your invoice. You should inform the Council of your dispute without delay. Alternatively you may contact the Revenues Unit (Sundry Debtors Section) with details of the dispute and we will be happy to assist.

How To Pay Your Invoice

When making payment always provide invoice or
Quote CRS number from invoice.

You can pay online using our secure website. 

By debit or credit card

telephone 01268 882243 during the office hours stated above.

By sending a cheque or postal order with invoice to

Castle Point Borough Council
Dept CT
PO Box 15
Benfleet
Essex SS7 1AY

By direct debit

Telephone 01268 882243 to arrange payment by direct debit.

If you want to pay your invoice by instalments, please telephone 01268 882243 to discuss this.

Post-dated cheques will not be accepted.
Please do not send cash through the post.