The Castle Point Plan

Waste & Recycling collections across the Easter period will be normal the week of Good Friday and one day late on the week of Easter Monday (21 April).

OPENPortal Online Account

You can view your Council Tax account in real time via your OPENPortal account. 

You can also use OPENPortal to;

  • apply for a single person discount
  • change your payment frequency
  • apply to pay by Direct Debit
  • update your bank details if you already pay by Direct Debit
  • view or download all your Council Tax Bills
  • tell us if you have moved

 

How to start an OpenPortal account

Follow these 5 simple steps;

  1. Click the OPENPortal link here, and click on the ‘Register for an account’ button
  2. Complete your details following the on-screen instructions
  3. Once completed, we will email you a username and password for your account and a link to log in - log in using these details
  4. When you log in you will be prompted to request a 6 digit Two Factor Authentication code – click the submit button and we will send you this by text
  5. Key in the 6 digit code and you will be taken straight to your OPENPortal account

If you need help using this service please check out our Handy Hints OPENPortal[pdf] 97KB