Tenant News

New Repairs Contractors:

General Repairs:
Castle Point is pleased to have awarded the new contract for the housing properties responsive repairs and maintenance service to MCP Property Services.
Castle Point Council tenants can report repairs and maintenance to MCP on:
Phone: 01268 919076
Email: Castlepoint@mcp.community

You can now report a repair and book an appointment via MCP's web portal click on the following link Postcode Picker (mcp.community) and follow the basic steps to report your repair. The portal has helpful videos to assist you to fix the issue if you wish.

Gas Repairs:
We’re delighted to announce that we’ve re-awarded the delivery of our 3* Gas Servicing, Maintenance, Repairs, adhoc Installations and Statutory Electrical Testing Contract to Aaron Services.
Castle Point Council tenants can report gas repairs and servicing to Aaron Services on:
Phone: 01702 415891
Email: Chelmsford.admin@aaronservices.co.uk

Annual Report 2020:

2020 Housing Annual Report v1.2. [pdf] 546KB

We are required to publish and annual report to residents, providing information on our performance and to give you details of how you rent is spent, the work with have been doing to improve our properties and our plans for the coming year. If you would like a hard copy of this report, please contact Sharon Jewell on sjewell@castlepoint.gov.uk.